🚨 Emergency Services in Australia

Rapid Response, Immediate Action — 24/7 Facility Support When It Matters Most

Unexpected incidents demand immediate attention to prevent further damage, maintain safety, and restore functionality. FacServ offers fast, reliable emergency services across all trade disciplines—minimising disruption, mitigating risks, and protecting your people and property.


Here’s exactly what our emergency response team will do to support your facility in urgent situations:

Rapid Dispatch & Site Attendance: We deploy qualified personnel to site quickly—day or night—to assess the issue and initiate immediate containment or control.

Make-Safe Services: Temporary repairs to eliminate hazards and stabilise the area (e.g. broken windows, fallen ceilings, flooding, trip hazards, or exposed wiring).

Leak Containment & Plumbing Response: Emergency plumbing services for burst pipes, sewage backups, flooding, and blocked drainage to prevent water damage.

Electrical Fault Isolation: Shutoff and isolation of faulty circuits, equipment, or switchboards to ensure occupant safety and prevent fire or electrocution risk.

Structural Damage Response: Stabilisation of compromised walls, ceilings, roofing, or façades caused by impact, weather, or internal failure.

Storm & Weather-Related Damage: Clearance of fallen trees, debris, broken guttering, and leaks caused by severe weather events.

Urgent Security Works: Boarding up broken glass, damaged doors, and fencing breaches to re-secure access and maintain safety until full repairs are arranged.

Coordination with Emergency Services: When required, we work alongside fire, police, or ambulance authorities for site access or hazard isolation.

Documentation for Insurance & Compliance: All actions are logged in FMClarity with incident photos, timelines, and technician reports for future claims or audits.


FacServ is your first line of support when time is critical. Our emergency services give you the confidence that any issue—no matter when it occurs—will be handled professionally and fast.

Construction worker in safety gear calling for emergency services during water leak incident in a commercial facility.

Emergency services guarantee a prompt and efficient reaction to pressing facility problems that can endanger operations, safety, or security. These include storm and natural disaster damage, plumbing issues, electrical problems, after-hours maintenance, and security lapses. Our staff is available around-the-clock to respond, repair, and protect your building, reducing tenant danger and downtime.

Frequently Ask Questions-Emergency Services

Q: What types of emergency services do you provide?

A: We offer urgent repairs, plumbing emergencies, electrical faults, storm damage response, security breaches, and other critical facility support.

Q: Can you respond to emergencies in secure facilities like police stations?

A: Yes. Our team is trained and cleared to work in high-security environments, following strict safety and compliance procedures.

Q: How quickly can you respond to an emergency call?

A: We aim to respond as fast as possible, with priority scheduling for urgent situations to minimise risks and downtime.

Q: Are your emergency services compliant with Australian safety standards?

A: Absolutely. All work is carried out in accordance with Australian Standards and WHS regulations to ensure safety and compliance.

Q: Do you offer follow-up repairs after emergency fixes?

A: Yes. We provide both immediate solutions to stabilise the situation and scheduled repairs for long-term fixes.

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